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Legal

Privacy
statement.

What we do with personal data, why we are allowed to, and what you can ask us to do about it.

Last updated: 24 September 2026.

Sneed Global Forwarding processes personal data in the course of arranging freight. This statement explains which data, on what legal basis, for how long, and who else sees it.

Who is responsible

Sneed Global Forwarding, Bunsenstraat 32, 3316 GC Dordrecht, The Netherlands. Chamber of Commerce 95524592, VAT NL867166186B01.

For anything in this statement, write to sales@sneedglobalforwarding.com or call +31 85 078 6140. We have not appointed a Data Protection Officer, and we are not required to.

What we process, and why

Enquiries and quote requests. Your name, company, e-mail address, telephone number and whatever you tell us about the shipment. We need it to answer you, which is a pre-contractual step at your own request.

Shipments under contract. The names and addresses of consignors, consignees and contacts, plus the transport and customs documents that carry them. Some of this we process to perform the contract; the customs side we process because the law obliges us to.

Invoicing and accounts. Billing details and payment records, kept because tax law requires us to keep them.

Job applications. Whatever you send us: CV, covering letter, contact details.

Website use. Anonymised statistics about which pages are read, described in full in the cookie statement.

How long we keep it

  • Enquiries that did not become a shipment: two years after the last contact, so we recognise you when you come back
  • Shipment, customs and invoicing records: seven years. This is the Dutch statutory retention period, and it overrides a request to erase the records early
  • Job applications: four weeks after the vacancy is filled, unless you give us permission to keep them on file for a year
  • Website statistics: as set out in the cookie statement

Who else sees it

Forwarding does not work without passing details on. Depending on the shipment, your data may go to:

  • The carrier actually moving the cargo: shipping line, airline, road haulier or rail operator
  • Terminals, warehouses and handling agents at either end
  • Our agents and correspondents in the country of origin or destination
  • Customs and other authorities, where a declaration or a permit requires it
  • Our IT and accounting suppliers, under a processing agreement

We do not sell personal data, and we do not pass it to anyone for their own marketing.

Data that leaves Europe

This is worth stating plainly, because it is not incidental to what we do. A shipment to a country outside the European Economic Area means the consignee’s details reach a party in that country: our agent there, the carrier, and that country’s customs authority. There is no way to arrange the transport without it.

Where the destination is not covered by a European adequacy decision, we rely on Article 49(1)(b) of the GDPR: the transfer is necessary to perform the contract you asked us to perform. Where we can put a data processing agreement or standard contractual clauses in place with a regular agent, we do.

How it is protected

Access is limited to the people who need it for the file in front of them. Traffic to this website is encrypted. Our systems are patched and backed up, and we require the same of the suppliers who host them.

No system is perfect. If something goes wrong that affects you, you will hear it from us, and where the law requires it, so will the Dutch Data Protection Authority.

Your rights

You can ask us for a copy of the personal data we hold about you, to correct it if it is wrong, to delete it, to limit what we do with it, or to hand it over in a portable form. You can object to processing we base on a legitimate interest. Where we asked for your consent, you can withdraw it at any time, and that does not make what we did beforehand unlawful.

Write to sales@sneedglobalforwarding.com and we will answer within a month. Records we are legally obliged to keep, customs and accounts above all, we cannot delete on request, and we will say so rather than quietly not doing it.

If you are not satisfied with how we handle it, you are entitled to complain to the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.

Cookies and this website

Which cookies this site sets, what the analytics tag does, and why the map on the contact page does not load until you ask it to. All of that is on its own page.

Changes

When this statement changes, the date at the top changes with it. Substantial changes affecting existing clients we tell them about directly.


[TEKST VOLGT: juridische review. De tekst beschrijft wat deze site en dit kantoor feitelijk doen, maar de bewaartermijnen en de douane-grondslag horen door SGF’s eigen adviseur bevestigd te worden voor livegang.]

Ready when you are.

One route, one contact, one reference. Send us the details and we will come back with a plan, not just a price.